Posts Tagged Call Center

Be Warned of CSR’s Info! Using Telenor Smartmail Unlimited GPRS on your Laptop

UPDATE!! 3rd March 2008 - Telenor Smartmail GPRS/EDGE CANNOT BE USED ON A PC anymore.
Read the update here on my 3rd March 2008 Post
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A friend of mine, recently bought Telenor’s Smartmail package to use internet on his laptop, and went through hell, because of wrong information given by Telenor’s Call Center about the APN setting.

Packet Data APN

Telenor only tells customers about defining the Access Point in the phone, but forgets to mention that to use internet on a laptop, you also need to define the “PACKET DATA Access Point” setting in the phone, and the Access Point in Nokia PC Suit.

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3 comments January 22, 2008


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